Privacy Policy

Effective Date: 2 June 2026 
Business Name: Zia Boutique 

Location:Sydney/Canberra 
ABN: 8028 2311 731 

Email:hello@ziaboutique.com.au 
 

  1. Purpose and Scope

We Zia Boutique respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). 

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you: 

  • Visit our website 
  • Purchase products from us 
  • Interact with our services 

 

  1. What Personal Information We Collect

We may collect the following categories of personal information: 

2.1 Identity and Contact Information 

  • Full name 
  • Email address 
  • Phone number 
  • Billing and shipping addresses 

2.2 Transaction and Purchase Information 

  • Order history 
  • Purchase details 
  • Delivery instructions 

2.3 Payment Information 

Payments are processed securely by third-party providers. We do not store full credit/debit card details. 

2.4 Technical and Usage Information 

  • IP address 
  • Device and browser type 
  • Pages visited and interaction data 
  • Cookies and tracking technologies 

 

  1. Sensitive Information

We do not collect sensitive information (as defined under the Privacy Act), such as information about racial or ethnic origin, political opinions, religious beliefs, or health information. 

 

  1. How We Collect Personal Information

We collect information through: 

  • Direct interactions (orders, account creation, enquiries) 
  • Website usage (cookies, analytics) 
  • Marketing subscriptions 
  • Third-party platforms (e.g., Shopify, payment providers) 

 

  1. Purposes of Collection and Use

We collect and use your personal information for the following purposes: 

  • Processing and fulfilling orders 
  • Providing customer service and support 
  • Communicating about orders, shipping, and returns 
  • Managing customer accounts 
  • Improving our website and services 
  • Sending marketing communications (with your consent) 
  • Detecting fraud or preventing misuse 
  • Complying with legal obligations 

 

  1. Marketing Communications and Consent

We will only send you marketing communications if: 

  • You have opted in, or 
  • It is otherwise permitted by law 

You may unsubscribe at any time by: 

  • Clicking the “unsubscribe” link in emails 
  • Contacting us directly 

 

  1. Disclosure of Personal Information

We may disclose your personal information to: 

  • Payment processors (e.g., Stripe, PayPal, Afterpay) 
  • Shipping and logistics providers 
  • IT service providers (e.g., website hosting platforms ) 
  • Marketing and analytics providers (e.g., Google Analytics, Meta Ads) 
  • Professional advisers or regulatory authorities where required by law 

We do not sell your personal information. 

 

  1. Cookies and Tracking Technologies

We use cookies and similar technologies to: 

  • Enable website functionality 
  • Analyse website traffic and performance 
  • Personalise content and advertising 

You may control cookie settings through your browser. Disabling cookies may impact your experience on our website. 

 

  1. Data Retention

We retain personal information only for as long as necessary to: 

  • Fulfil the purposes outlined in this policy 
  • Comply with legal and regulatory obligations 
  • Resolve disputes and enforce agreements 

When no longer required, personal information is securely deleted or de-identified. 

 

  1. Data Security

We implement reasonable technical and organisational measures to protect personal information, including: 

  • Secure servers and systems 
  • SSL encryption 
  • Access controls and authentication measures 

However, no method of transmission over the internet is 100% secure. 

 

  1. Notifiable Data Breaches

In the event of a data breach that is likely to result in serious harm, we will: 

  • Notify affected individuals as soon as practicable 
  • Report the breach to the Office of the Australian Information Commissioner (OAIC) 
  • Take steps to mitigate the impact 

 

  1. Access and Correction

You have the right to: 

  • Request access to personal information we hold about you 
  • Request correction of inaccurate or outdated information 

To request access or correction, please contact us using the details below. We will respond within a reasonable timeframe (generally within 30 days). 

 

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites. 

 

  1. Children’s Privacy

We do not knowingly collect personal information from children without parental or guardian consent.  

 

  1. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on our website with a revised effective date. 

 

  1. Contact Details

If you have any questions, requests, or complaints, please email hello@ziaboutique.com.au 

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